Angelica de Assis, chief operating officer at Little Elms Day Care, explains how the nursery group uses artificial intelligence in everyday operations to enhance human expertise

The early years sector is built on relationships, care, and a deep understanding of children’s needs. However, like any other industry, we must also embrace innovation to enhance efficiency, improve decision-making, and ensure we provide the best possible environment for children, families and staff. Artificial intelligence is often seen as a futuristic concept, but the truth is, we have been using AI-driven technology for sometimes without even realising it.

AI in everyday operations

Many of us use AI more than we think. Excel formulas that automate calculations, spell-check functions and grammar suggestions in emails, and even predictive text on our phones all rely on AI. These tools don’t replace our expertise, they help us work more efficiently and accurately.

At Little Elms, we have embraced AI-driven solutions to streamline our operations while ensuring that the human touch remains at the heart of everything we do. Some key areas where AI has had a significant impact include:

Note-taking and documentation – AI-powered transcription tools help senior leadership to take notes on meetings more efficiently. This reduces the time spent on writing during meetings and allows them to be more fully present, allowing for better discussions, which can then lead to better ways to solve problems and create change in the setting.

Task prioritisation and scheduling – AI-based systems can automate reminders, organise to-do lists, and prioritise urgent tasks, ensuring that key responsibilities are managed effectively.

Video recording for reflection and training – Secure AI-driven video analysis helps with staff training, self-reflection and continuous improvement. This enables teams to refine their practices while ensuring high standards of care and education. At Little Elms we are planning to start to create video training by recording best practices in the setting, and AI will help us to edit those videos.

Child development assessments – We are exploring this area to enable us to use AI-assisted software that can help track children’s progress, suggest potential areas for intervention, and provide data-driven insights, supporting educators in making informed decisions.

The pros and cons of AI in early years settings

Like any tool, AI has its advantages and limitations. Pros In addition to the benefits mentioned above, AI tools help manage workload, preventing burnout and improving work-]life balance.

Cons

Loss of personal connection – Over-reliance on AI can reduce human interactions, which are essential in early years settings.

Data privacy concerns – Using AI in assessments or video recording requires careful consideration of security and compliance. It is extremely important to ensure there is a clear policy and procedure in place that covers how AI technology use is safe in the workplace.

Initial learning curve – Staff may need time and training to understand and embrace AI tools fully.

A balanced approach – AI as a support, not a replacement

AI should not replace the human touch that defines early years education. Instead, it should enhance our work, ensuring that staff have more time for meaningful interactions with children. The key is to use AI as a supportive tool rather than a decision-maker.

For example, while an AI system might flag a child’s developmental delay based on data, it is the trained educator who makes the final assessment, considering context, emotions, and individual circumstances. Similarly, while AI can help organise tasks, it is human judgment that determines priorities based on real-life needs.

Looking ahead

The early years sector is already benefiting from AI in small but powerful ways. Rather than fearing its impact, we should embrace it thoughtfully, ensuring that technology enhances and not replaces the warmth, empathy and expertise that makes our sector so special.

By leveraging AI wisely, we can create a future where educators are empowered, operations are streamlined, and children receive the best possible care and education. The key is balance allowing AI to support us while keeping the heart of early years education firmly in human hands